Terms of Service

Last updated: July 2025

Welcome to Grandma's Goods. By accessing our website and making purchases, you agree to these terms and conditions. Please read them carefully.

Acceptance of Terms

By using our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website.

Products and Pricing

• All products are subject to availability. We reserve the right to limit quantities or discontinue products.
• Prices are listed in US dollars (USD) and are subject to change without notice.
• All orders are tax free — no sales tax is added to your order.
• Free shipping applies to all orders within the United States.
• We make every effort to display accurate product images, descriptions, and specifications. However, colors and details may vary slightly from the actual product due to monitor settings and photography lighting.

Orders and Payment

• When you place an order, you'll receive an email confirmation. This confirmation does not guarantee acceptance of your order — we reserve the right to accept or decline any order.
• Payment must be received in full before your order is shipped.
• We accept Visa, Mastercard, American Express, and Discover.
• All payments are processed through a secure, encrypted payment system.

Shipping and Delivery

• Orders are processed within 1-2 business days.
• Standard shipping takes 3-7 business days within the United States.
• We ship to US addresses only.
• Delivery times are estimates and not guaranteed.
• Risk of loss passes to you upon delivery to your specified address.

Returns and Refunds

Please refer to our Return Policy for detailed information about returns, exchanges, and refunds.

Intellectual Property

All content on this website — including text, images, logos, product descriptions, and design elements — is the property of Grandma's Goods and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

Product Installation

Chandeliers must be installed according to the included instructions and local electrical codes. We recommend professional installation by a licensed electrician. Grandma's Goods is not liable for damages or injuries resulting from improper installation.

Limitation of Liability

Grandma's Goods shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the product in question.

Warranty Disclaimer

Products are warranted against manufacturing defects for 30 days from the date of delivery. This warranty does not cover damage caused by improper installation, misuse, or normal wear and tear.

User Conduct

You agree not to use our website for any unlawful purpose, to interfere with website operations, or to attempt to gain unauthorized access to our systems.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites.

Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the new terms.

Contact Us

Questions about these terms? Email info@grandmas-goods.com or call +1 (256) 429-0299.