Privacy Policy

Last updated: July 2025

Grandma's Goods ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you visit our website or purchase from our store.

Information We Collect

Information You Provide

• Contact information: name, email address, phone number
• Shipping address: street address, city, state, ZIP code
• Payment information: credit card details (processed securely through our payment processor — we do not store full card numbers)
• Order details: products purchased, quantities, pricing
• Communication: messages you send us via email or contact forms

Information Collected Automatically

• Browser data: IP address, browser type, operating system, device information
• Usage data: pages visited, time spent on pages, referring URLs
• Cookies: session cookies for cart functionality, analytics cookies for site improvement

How We Use Your Information

• Process and fulfill your orders
• Communicate about your orders (shipping updates, tracking)
• Respond to your inquiries and provide customer support
• Send promotional emails (only if you opt in — you can unsubscribe anytime)
• Improve our website, products, and services
• Prevent fraud and protect against unauthorized transactions
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Payment processors: to process your payment securely
• Shipping carriers: to deliver your order (name and address only)
• Service providers: who help us operate our store (email providers, analytics)
• Legal authorities: if required by law or to protect our rights

Cookies

We use cookies to maintain your shopping cart, remember your preferences, and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may affect cart functionality.

Data Security

We implement appropriate security measures to protect your personal information, including SSL encryption for all data transmitted between your browser and our server. Payment information is processed through PCI-compliant payment processors. However, no method of transmission over the internet is 100% secure.

Your Rights

• Access: request a copy of your personal data
• Correction: request correction of inaccurate data
• Deletion: request deletion of your personal data
• Opt-out: unsubscribe from marketing emails at any time

To exercise these rights, email info@grandmas-goods.com.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

Questions about privacy? Email info@grandmas-goods.com or call +1 (256) 429-0299.